Deadlines & Contact Info

We're here to help you through the financial aid process.

Need to speak with an expert? Please visit our virtual front desk on Zoom.

Please be advised there will be no Financial Aid Virtual Front Desk on Thursday, December 14, 2023.
Virtual Front Desk Hours
Day Time
Mondays Unavailable
Tuesdays 9:30am to 12:30pm
Wednesdays 9:30am to 12:30pm
Thursdays 1:30pm to 3:30pm
Fridays Unavailable

John Jay students are eligible for a free Zoom account. Sign up by clicking here, selecting "sign-in" & entering your John Jay email credentials.

Financial Aid Deadlines
Financial Aid Type Summer 2023 Fall 2023 Spring 2024
2023-2024 FAFSA Priority March 15, 2023 April 30, 2023 April 30, 2023
Completion of Verify my FAFSA Task(s)* August 1, 2023 December 1, 2023 May 1, 2024
Excelsior Scholarship** N/A August 31, 2023 TBD
Last Day to Apply for Direct Loans & Alternative Loans August 3, 2023 December 4, 2023 May 6, 2024
Last Day to Change Major for TAP & APTS N/A September 14, 2023 February 14, 2024
Taken & Passed the Ability-to-Benefit Test N/A September 14, 2023 February 14, 2024
Federal Work-Study Job Placement*** N/A November 29, 2023 April 22, 2024
Financial Aid Census Date**** July 11, 2023 September 1, 2023 February 1, 2024
Financial Aid Suspension Appeal & FA Waiver of Good Academic Standing July 21, 2023 September 15, 2023 February 16, 2024
2022-2023 Financial Aid Deadlines
Financial Aid Type Summer 2022 Fall 2022 Spring 2023
2022-2023 FAFSA Priority March 15, 2022 April 30, 2022 April 30, 2022
Completion of Verify my FAFSA Task(s)* August 1, 2022 December 1, 2022 May 1, 2023
Excelsior Scholarship** N/A August 31, 2022 February 9, 2023
Last Day to Apply for Direct Loans & Alternative Loans August 8, 2022 December 2, 2022 May 5, 2023
Last Day to Change Major for TAP & APTS N/A September 14, 2022 February 14, 2023
Taken & Passed the Ability-to-Benefit Test N/A September 14, 2022 February 14, 2023
Federal Work-Study Job Placement*** N/A November 29, 2022 April 22, 2023
Financial Aid Census Date**** July 12, 2022 September 1, 2022 February 1, 2023
Financial Aid Suspension Appeal & FA Waiver of Good Academic Standing July 15, 2022 September 16, 2022 February 17, 2023

*Students must be registered for the term of submission and have submitted all requested documentation.
** Deadline is subject to change.
*** Federal Work-Study has a start date of June 24, 2022, and an end date of May 23, 2023.
**** Changes must be made prior to this date for Financial Aid Certification. 

Financial Aid Navigation Resources and Tools 

  •  Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Aid Tile
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    Financial Aid Tile Image
  • Ensure that the year is set to 2023-2024.  Once confirmed open the Financial Aid Summary and click Summary
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    View Financial Aid Summary Image
  • You will now be able to see your Financial Aid Summary for the selected year or for a particular semester. To view Summary for a specific semester, select that semester by selecting it in the display drop down menu.
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    Award Summary View Image
  • Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Aid Tile
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    Financial Aid Tile Image
  • Ensure that the year is set to 2023-2024.  Once confirmed open the Awards section on the left side of the page and click Accept/Decline
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    Financial Aid Accept-Decline Action Step 1 Image
  • Click the Pencil icon on the left side to accept/ decline or edit the amount of your Direct Loan
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    Financial Aid Accept-Decline Action Step 2 Image

     

  

  •  Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Aid Tile
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    Financial Aid Tile Image
  • Open the Awards section on the left hand side of the page and click Disbursements
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Disbursement View on CUNYfirst

  

  •  Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Account tile to view your account balance
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    Financial Account Tab for Balance Amount
  • Visit Student Forms and log in using your CUNYfirst credentials.
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Student Forms Login Page
  • Complete Two-Step Authentication
  • Once logged into the Student Forms platform press the Manage Request button Then the “+” next to EFC Contribution Appeal
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Initiate Appeal Request
  • If you have successfully completed these steps you will be asked to provide an explanation of your request before the request is initiated.
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Student Center Dropdown Image
  • Click on Task and Holds
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Task and Hold Tile on CUNYfirst
  • From the To Do List on the left side panel click on the specific Task for additional information on how to complete it
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Inside Task Tile on CUNYfirst

Note: This is an example of one Task that could appear on your CUNYfirst account.  Please review any Task that appears in this section as it can impact your Financial Aid eligibility.

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Student Center Dropdown Image
  • Click on Task and Holds
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Holds View on CUNYFirst
  • Click on the Hold to view details.
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Inside CUNYfirst Holds

Contact Us

524 West 59th Street
BMW, 607
New York, NY 10019
212-663-7867
financialaid@jjay.cuny.edu