Instructional Design Support

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Various Options of Support
Digital Teaching and Learning for Faculty

Our award-winning instructional design staff at the Department of Online Education and Support is here to help faculty excel in online teaching and learning. We offer a range of options to enhance your online teaching skills, including creating learning communities, designing effective assignments for individuals or groups, adding multimedia, and facilitating meaningful online discussions. Whether you need assistance with any of these aspects or want to incorporate more digital learning tools into your course, we are committed to supporting you in designing and delivering an exceptional online learning and teaching experience.


The Role of the Instructional Designer in the Department of Online Education & Support

  • Collaborating with Faculty: Our instructional designers will work closely with faculty members to understand their teaching goals, learning objectives, and target audience. They act as partners in the course development process, providing guidance and expertise throughout the design, development, and implementation phases.

  • Guiding Instructional Design: Instructional designers apply their knowledge of learning theories, instructional strategies, best case scenarios and educational technology to create effective learning experiences. They help faculty identify appropriate teaching methods, assessment techniques, and multimedia elements to enhance student engagement and knowledge acquisition.

  • Integrating Educational Technology: Instructional designers stay abreast of the latest educational technology tools and platforms. They can assist faculty in selecting and implementing university supported, and appropriate technologies that align with their teaching styles and course objectives. This includes integrating interactive tools, simulations, online resources, and multimedia content to enrich the learning environment.

  • Developing Course Materials: Instructional designers collaborate with faculty to create engaging and informative course materials, including syllabi, handouts, assignments, and assessments. They ensure that the materials are aligned with learning objectives, accessible to all students, and incorporate effective instructional practices.

  • Designing Online Courses: Instructional designers play a crucial role in developing high-quality online courses. They assist faculty with creating engaging online learning experiences. This includes structuring the course content, designing interactive activities, and incorporating effective multimedia elements.

  • Enhancing Accessibility: Instructional designers champion inclusive learning environments by ensuring that all course materials and activities are accessible to students with disabilities. They incorporate universal design principles and provide guidance on using accessible technologies to ensure equitable access for all learners.

  • Evaluating Learning Outcomes: Instructional designers assist faculty in evaluating the effectiveness of their courses and instructional materials. They collaborate in designing and implementing assessment strategies, analyzing data, and identifying areas for improvement. This feedback loop helps to continuously refine and enhance the learning experience.

  • Promoting Professional Development: Instructional designers provide ongoing professional development opportunities for faculty, offering workshops, training sessions, and resources to enhance their teaching skills and knowledge of educational technology. This support empowers faculty to create more effective and engaging learning experiences for their students.


Blackboard Catalyst Logo Image
Blackboard Catalyst Award
Training & Professional Development Category

In March 2020, John Jay College of Criminal Justice faced a daunting challenge when the COVID-19 pandemic forced us to close our campus. However, the faculty members who were previously teaching on-campus bravely embraced the situation and quickly adapted to a distance learning format with the help and expertise of the Department of Online Education & Support (DOES). The department created a program called "Effective Practices in Online Teaching" that aimed to certify faculty members in practical Blackboard usage and effective online teaching pedagogy. The experienced online faculty members confidently led their peers, grouped by disciplines, and trained 339 faculty members to teach online. This DOES initiative exemplifies the power of community to overcome challenges and emerge victorious.

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Telly Award
Educational Promotional Video

The John Jay College distance-learning unit, John Jay Online, was awarded a Telly for its promotional video in the 37th annual Telly Awards competition. The video, titled "The Literature and Law of American Slavery: Promotional Video," highlights John Jay Online's first massive open online course (MOOC), which features Distinguished Professor of English John Matteson, the Pulitzer Prize-winning author of "Eden's Outcasts: The Story of Louisa May Alcott and Her Father." Dr. John Matteson collaborated with Director of Instructional Design Holly Davenport and the multimedia team to create the video.

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