Verification of Enrollment

Verification of Enrollment (VOE) Rosters

As required by CUNY Policy, every semester, all faculty must verify that students who are registered for their course(s) are in fact attending or participating. This process is essential, as it confirms that a student who is receiving federal or state financial aid is actually attending your course(s). If we do not verify rosters accurately and a student receives funds but is not attending your class, we are obliged to repay the State of New York for TAP or the Federal Government for Pell. The new Excelsior Scholarship program includes a similar penalty. Please keep in mind, any student who is attending your class that is not on your class roster is not registered for your course.

It is imperative that faculty accurately report student attendance.  All faculty members are also required to accurately identify students who have never attended any of their course(s) and are not otherwise active and participating in the course(s) or an academically related activity, since the beginning of the term/session. 

Academically related activities include, but are not limited to:

  • physically attending a class where there is an opportunity for direct interaction between the instructor and students
  • submitting an academic assignment
  • taking an exam, an interactive tutorial or computer-assisted instruction
  • attending a study group that is assigned by the school
  • participating in an online discussion about academic matters  
  • initiating contact with a faculty member to ask a question about the academic subject studied in the course.

Logging into an online class is not sufficient, by itself, to demonstrate academic participation by the student. 

Any independent study, lab, thesis, dissertation, research, or course similar to those just mentioned are considered classes and must be verified as well.

VOE Rosters Due Dates

Please click here to view the academic calendar for the VOE rosters open and close dates.   

How to complete the VOE rosters

Please click here for a step-by-step guide for completing the VOE rosters.  Students marked as "never attended" on the Verification of Enrollment (VOE) Rosters will be assigned a grade of WN (never attended).  A grade of WN may have an adverse impact if the student is a financial aid recipient. Also note that any student assigned a WN grade will lose access to Blackboard and Brightspace as the student is considered withdrawn from the course.

WN Grade Reversal 

If the WN grade is an error, the faculty must submit a WN Reversal request on or before the end of the term. Once a WN Reversal request has been made by a faculty member, their student(s) will receive an email to their John Jay College email account with instructions on how to approve the WN Reversal request. A WN Reversal will not be processed unless a student provides approval for the WN Reversal. Once student approval is received, the WN Reversal request will be processed in 1-2 business days. Please note that after the request is processed, allow for 24-48 hours for Blackboard and Brightspace access for your course(s) to be restored to your student(s).

You may contact if you have any questions regarding this process.


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