Center Services, Resources, Rules & Policies

Services will be offered based on the MLC Hybrid Learning & Support operation hours. Please check out our homepage for more information -

Some services and resources may not be regularly available during our online/virtual days and times. Please contact the MLC at for more information.
MLC Hours, Resources, Services

MLC Services, Resources, Rules & Policies

Please note: spaces in the MLC are primarly used for tutoring, placement exams, Duolingo, homework, and other miscellaneous services, professional staff developments, & events.

  • Scheduling Tutoring Appointments: for students registered in a supported JJAY course.
    • Small group - No more than 2 students, 60-minute sessions
      • Online/Virtual days and times for Hybrid Learning & Support
    • One-on-one – no more than 1 student, 30-60 minute sessions
      • In-Person days and times for Hybrid Learning & Support
    • Students may schedule up to four appointments in advance per subject
    • Appointments may be scheduled up to three weeks (21 days) in advance
  • Walk-In Tutoring Support:
    • Don't have a pre-scheduled appointment - you can walk-in and request to see a tutor. Although, we highly recommend you always schedule your tutoring appointments in advance. Walk-in tutoring is not always guaranteed.
      • This service cannot be utilized if the tutor has two students, or one student for individual appointments, or is tutoring a different language or level from the course you are requesting help for.
      • Students scheduled for an appointment have a 15 minute grace (late) period from the time the appointment begins before their appointment can be used to help a students requesting a walk-in.
      • If a student is taking a language course at another school but the same language is also offered at JJAY:
        • A tutor may not be able to assist them:
          • Tutors tutor and do not teach new material.
          • The language could be taught at a different level and/or the materials could very different at the other school from the tutor's experience.
            • Students should provide this information to the MLC front desk, to the tutor, and bring with them a syllabus and materials from their course so the tutor can assess the content and the best way to proceed.
  • Conversation Tables:
    • At least two students, four students max.
    • Request at the front desk.
    • This is not a normal tutoring session, but rather an opportunity for the tutor to engage the students in conversation between each other in the target language. This helps the student practice speaking and hearing the language.
  • Language+(PLUS):
    • Consistent weekly one-on-one tutoring until the end of the semester.
    • Professors can refer students to the program or students can request to sign-up directly without a referral after the first exam grade is received.
  • Workshops:
    • These are large group sessions (5-15)
    • They usually take place in rooms outside of the MLC
      • Will only take place virtually/online during hybrid learning 
    • You will either be working on provided material from a language instructor, the MLC, the textbook, or your own materials and questions.
    • You may also be asked to complete a rubric/survey so we can measure your learning.
  • Drop-in support for Duolingo, Computer, Printing, Eportfolio, Homework:
  • This is an in-person service. Students can stay for as long as the lab is open or as long as they need to complete their work.
    • This is contigent on the capacity limits set for the center  - see MLC homepage for details. 
  • Students should be actively engaged with course content, study goals and strategies, etc.
  • For course extra credit (if a professor has approved of in advance), students need to stay a minimum of 30 minutes or whatever time limit set by their instructor. 
  • Tutoring, Engagement, & Receiving Extra Credit –
    • Coming to tutoring means the student has to be engaged with their learning. 
      • Engagement is a big part of a student’s improvement, maintenance, and success in their language course.
        • Students should be prepared with material, notes, questions, text and work books, videos, etc.
        • The more at student brings in, the more a tutor will have to work with as they establish a baseline of the student's current understanding and the goals they will set as they master the material.
        • Even if a student is doing well in the course, we suggest still coming to the MLC to:
          • Review material to maintain their successful understanding of the language content.
          • Work with a tutor to assess understanding, study strategies, and to set goals for upcoming material and course work
          • Work on their homework in the computer lab, etc. 
      • Scheduled an appointment in advance:
        • We recommend students stay for the full hour of the session, but no less than 45 mins.
        • Students should be actively engaged with course content, goal setting and study strategies, etc.
      • Walk-in support for tutoring:
        • We recommend students stay the full time of the session chosen (30-60 minutes), but no less than 20 mins for the half hour session & 45 mins for the hour session.
        • Students should be actively engaged with course content, goal setting and study strategies, etc.
      • Drop-in support for other services & resources: for extra credit (if a professor has approved of in advance), students need to stay a minimum of 30 minutes or whatever time limit set by their instructor
  • Printing Visit Record –
    • Students can request their visit record at the MLC be printed at the front desk. MLC staff do not sign anything.
  • Textbook, Headphones, & Spanish Movie Resources: 
    • Students may check out hardcopy textbooks, headphones, and spanish movie resources to practice with language content during their tutoring session or for individual study.
    • All request have to made at the front desk.
    • Students must submit an ID to check out a resource. IDs will be returned when the resource is returned.
      • One ID per resource
    • No resource is allowed to be held overnight or over the weekend. All resources have to be returned the same day they are borrowed.



Updated 2023