Services & Turnaround Times
We look forward to collaborating with you! Please review our services & turnaround times before completing our graphics request form [see Forms & Downloads below]. These guidelines go into effect on February 1, 2024.
- All work done by us follows John Jay branding guidelines.
- Our turnaround times reflect our small graphic design team [2.5 people] & our typical workload [about 1,202 tasks w/ 3,006 related sub-tasks in 2022].
- Turnaround times start when we receive a complete request form & all materials needed to complete the request [final text, images, links, etc].
- Turnaround times include two rounds of changes & one final review. Additional rounds of changes extend the turnaround time.
- We cannot fulfill rush requests. Alternative options include our self-service templates, Staples & FedEx Office.
|Service||Minimum Turnaround Time||Notes|
|Ad, digital or print||7 working days|
|Annual Fund assets||15 working days||Offices of President & Advancement only|
|Banner, digital||5 working days|
|Banner, retractable||N/A||Pls email Praim Samsoondar (firstname.lastname@example.org) to borrow from Marketing; first come, first served|
|Brochure, print||Determined case by case||Print consumes more hard, soft & environmental resources than digital work. Pls email Laura DeVries (email@example.com) to find out if we can accommodate your request. We'll respond within two working days.|
|Business cards||5 working days|
|Certificate||10 working days||A self-service template will be shared soon|
|Constant Contact email||7 working days||Offices of President, Advancement & External Affairs only|
|Constant Contact email art||5 working days||Offices of President, Advancement & External Affairs only|
|Direct mail assets||15 working days||Offices of President & Advancement only|
|Envelope||5 working days|
|Flyer||See links to download self-service templates below|
|Folder||10 working days||Standard JJ folders only; printed on-demand|
|Invitation, digital||5 working days||Offices of President & Advancement only|
|Invitation, print||15 working days||Offices of President & Advancement only|
|Letterhead||5 working days|
|Logo||5 working days||See link to download main JJ logos below|
|Pamphlet, print||Determined case by case||These consume more hard, soft & environmental resources than digital work. Pls email firstname.lastname@example.org to find out if we can accommodate your request. We'll respond within two working days.|
|Postcard||10 working days||Offices of President, Admissions & Advancement only|
|Poster||10 working days||For events only|
|Program||10 working days||For events only|
|Signage||10 working days||For events only|
|Social media graphics||10 working days*||External-facing & external/internal-facing only|
|Video||TBD||External-facing & external/internal-facing only. Turnaround time depends on the request.|
|Website||TBD||Content owners are responsible for updating their pages. See user guide below. For more advanced help, pls email Anh Phan (email@example.com). Turnaround time depends on the request.|
|Zoom background||See link to download one below|
Links, Forms & Downloads
Website editor user guide
Graphics request form
New request form (As of Feb 1, 2024)
Download a John Jay logo
Download a John Jay Zoom background
Download a self-service flyer template
Word Option 1 Option 2
Google Doc Option 1 Option 2
*Requires a separate file for each platform
601 Haaren Hall